FAQ

Neki Together is a not-for-profit organization focused on community support and rebuilding efforts. Relief for Punjab is one of our social initiatives, created specifically to help families affected by the floods in Punjab. It is our way of ensuring that urgent relief and long-term rebuilding reach those who need it most.

Yes. Neki Together is structured as a not-for-profit organization. This means that all contributions are directed towards our mission — supporting affected families, funding relief operations, and sustaining outreach so that our initiatives can continue to grow responsibly.

Being a not-for-profit means that our goal is impact, not profit. Any surplus funds are reinvested into our initiatives — like Relief for Punjab — to expand reach, strengthen relief delivery, and ensure ongoing transparency and accountability.

Punjab has been heavily impacted by floods in recent years, leaving families displaced and livelihoods destroyed. We launched Relief for Punjab to stand with these communities and provide both urgent aid and support for long-term rebuilding. Punjab is our starting point, but our vision is broader community relief wherever need arises.

All contributions are processed through secure, encrypted checkout systems provided by Shopify and trusted payment partners. You will receive an email receipt immediately after every successful contribution.

Not at this time. While we are a not-for-profit organization, we do not currently issue charitable tax receipts. Contributions are used directly to fund relief and rebuilding efforts.

Because funds are quickly allocated to families and relief projects, contributions are final and non-refundable. This ensures that resources can be used immediately where they are most needed.

Yes. We welcome contributions from supporters around the world. Payments are automatically converted to your local currency when possible, ensuring a smooth and secure process.

Yes. We are in the process of launching recurring contribution options so that supporters can give consistently and help us plan long-term relief and rebuilding projects.

Contributions are allocated to urgent relief (such as food kits, shelter support, and essentials) as well as long-term rebuilding projects like restoring homes, schools, and livelihoods. A portion also supports the coordination, logistics, and outreach that make these efforts possible.

A large portion of contributions directly benefit families through cash aid, essentials, or rebuilding. At the same time, some resources must support operations, transport, and communication to make sure relief is delivered effectively and transparently.

Yes. While we are not legally required to publish audited charity reports, we are committed to transparency. We share updates, stories, and progress reports on how contributions are being used to rebuild Punjab.

Aid is provided as soon as funds are available and conditions allow safe delivery. This can mean immediate food and essentials during disasters, followed by long-term rebuilding once floodwaters recede.

Families and communities whose homes, crops, and livelihoods have been damaged by floods are prioritized. We work with local partners and coordinators to ensure that aid reaches the most affected households first.

Yes. Depending on resources, contributions may also support health kits, medical essentials, crop recovery, and livestock survival — all critical to restoring life after floods.

Absolutely. Relief for Punjab was created to provide long-term support. We remain present long after the headlines fade, ensuring families are not forgotten once public attention shifts.

Neki Together is registered and operates under Canadian not-for-profit laws. We comply with all relevant tax and legal requirements while remaining focused on community support and relief.

Yes. We are committed to transparency and accountability. While contributions are non-refundable, supporters can always reach out to us for updates, questions, or clarification on ongoing projects.

We use “contribute” because we are a not-for-profit social initiative, not a registered charity. While the spirit is the same — supporting communities in need — we want to use language that reflects our exact legal structure.

Yes. Every supporter receives a digital receipt confirming their contribution. At this time, these receipts are for record purposes only and cannot be used for tax deductions.

Yes. While Punjab is our current focus, Neki Together’s mission is broader. In the future, we may extend support to other communities and regions facing similar disasters and hardships.

Our long-term goal is to build a strong, sustainable platform for community relief. This includes ongoing support for Punjab, expanding to new initiatives, and ensuring that vulnerable families always have a support system during times of crisis.

Yes. If immediate conditions don’t allow for safe delivery, contributions may be held and applied later when they can create maximum impact — such as during rebuilding phases or in future flood relief cycles.